Privacy Policy

Insulate Your Conservatory

Tel:  0800 043 1233 

Email: info@iyc.solutions

Information Collection and Use

Insulate Your Conservatory is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Insulate Your Conservatory collects information from our users at a number of different points depending on how you use and interact with our website.

Cookies

We may use a number of different cookies on this website. For detailed cookie information please see our cookie policy.

Log File Analytics & Google Analytics

Our web server records IP addresses and writes these to log files that allow us to analyse visitor numbers on this website, track user’s movement around the website and from page to page, we use this information to see how visitors use and interact with our website.

Google Analytics is implemented on this website and collects various data points from visitors to the website. IP Addresses are used to distinguish visitor numbers to the website. Google Analytics will record the country you access this website from using your IP Address. Data gathered by Google Analytics allows us to analyse visitor numbers on this website, track user’s movement around the website and from page to page, we use this information see how visitors use and interact with our website. Google Analytics data is stored for a period of 26 months which allows us to build a year upon year picture of visitor numbers to our website.

Data gathered by Google Analytics may be stored outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at https://policies.google.com/privacy/frameworks?hl=en&gl=de
You can find out more about Google’s position on privacy as regards its analytics service at https://support.google.com/analytics/answer/6004245?hl=en-GB

Contact Form & Email Submissions

If you submit an enquiry through our contact form or via email, that enquiry will be emailed to a mailbox monitored by employees of Insulate Your Conservatory, the email is then stored securely on our email server which enables us to respond to your enquiry.

Your enquiry may be forwarded to one or multiple mailboxes within Insulate Your Conservatory to ensure it is dealt with and acted upon by the apprioriate person. If you submit an enquiry through our contact form or via email a copy of that message will be stored on our web server and will be deleted after 14 days or once the enquiry is effectively dealt with.

SSL Encryption

This website utilises SSL encryption. Secure Sockets Layer (SSL) is a standard security technology for establishing an encrypted link between a server and a client, typically a web server (website) and a browser, or a mail server and a mail client (e.g., Outlook).

SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely.

Website Backups

This website is backed up on a regular basis for security and disaster recovery purposes. The backups are stored securely with Dropbox. Dropbox may store these backups outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at https://www.dropbox.com/privacy

Website backups will be stored for a maximum of 30 days before being deleted.

Services & Contracts

When you order a service with Insulate Your Conservatory, the company or individual details provided to us will be entered in to our accounting system. The details entered are Company or Individual Name, Contact Name, Contact Address, Contact Email Address.

It is important to note that accounting records relating to orders for services placed with Insulate Your Conservatory will be stored for a period in line with U.K. tax and accounting regulations. This period is set by the U.K. Government and is currently 6 years, or longer if the records show a transaction that covers more than one accounting period.

Links to other websites

This website contains links to other websites. Please be aware that Insulate Your Conservatory is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects information. This privacy statement applies solely to information collected by this website.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.